USB Hard Drive Problem

[High_Jumbllama]

At work, there's a W2K server that refuses to fully see a usb 2.0 hard drive. The drive is not seen in device manager nor in disk management and only two items appear in the "Safely Remove Hardware" utility. See example screenshot below:

[oceaneer]

If you can't see it in device manager I don't think you will be able to get to populate. In my remove hardware screen I get a drive letter assigned

[High_Jumbllama]

I think I was remembering incorrectly. It did appear in Device Manager.

[SitFlyer]

There won't be a drive letter if the drive hasn't been "initialized"

[SitFlyer]

Possible solution

This looks like the same problem you describe

[High_Jumbllama]

YOu're not gonna believe this. Originally, I tried moving the drive to different ports to see if it would redetect the drive. Then I realized that I had had to reinstall the virus scanner and after that is when the trouble started. I had moved the drive all around on different controllers etc. . . and then later removed the virus scanner. I forgot something that I had learned several months ago. W2Ks usb storage implementation has a particular problem regarding this. If you remove a USB 2.0 hard drive while the power is off and reattach it to a different port, it will not give it a drive letter. You have to reconnect it to the same port. I replugged the drive back into the original port after the virus scanner was removed and voila it worked.

[VJ]

Good to hear!

I was going to suggest to log off, connect the drive and log on again.
Apparently, regular users are restricted from adding driveletters as well... (have had this issue)


Jörg

[High_Jumbllama]

Backups successful! Woohoo!

[High_Jumbllama]

Now it sees both but not when the USB 2.0 card is installed hence some of my recent postings in the test thread. Maybe the whole problem is that the USB 2.0 card is FUBAR. They're so cheap I'll just order a different one. All drives are good for now. Grrr. Arrrggghhh. At least the server has newer much faster 40GB 8MB cache Ultra 133 HD. It boots twice as fast.

Edit:
Yup it are FUBAR.