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AOL (sorry!) email archive question

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  • AOL (sorry!) email archive question

    One of my users has this question: I don't know the answer and haven't been able to find it online as yet:

    3 weeks ago, [xxxx] sent an attachment to my home e-mail which I didn't bother to open. The AOL software in due course archived the mail plus attachment. I went to retrieve it yesterday and it keeps telling me I cannot access the attachment any more. Sounds to me as though the system is set up to strip out attachments so as to minimise storage space-or am I being cynical? There is a command which allows to access a back-up copy of the archive-is there a chance it will let me recover the file? There seems to be a health warning attached to doing this-something about not being able to access the original copy again-should I worry?

    Can anyone please suggest a way of retrieving this attachment?

    TIA

    T.
    FT.
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