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  • Anyone Else order P from Shopmatrox and...

    Apparently their having system problems {my order has been in progress since the 15th, just today and yesterday obviously but enough to create concern, thus I called and received info of apparent system probs}, I havent been able to get a tracking # for my package... Not really sure whats going on but Fedex is no help either, i contacted them and they told me earlier to get additional info {location of matrox's warehouse it was shipped from ,etc }. So i received this info, called back and was told that they cant help me get a tracking #... Matrox is having probs with their systems as mentioned so they havent provided a tracking # yet either... ah well just wanted to make sure my order isnt the only one with issues i guess..

    Mike
    Last edited by DPGX; 16 July 2002, 15:36.
    Shuttle SN45G, 2 x 256 Megs of Geil Golden Dragon PC3200 DDR Ram, 120 Gig Western Digital SE HD, 16x48x Liteon DVD-CDR Combo Drive, 128 Meg Retail Parhelia, nForce Soundstorm, Klipsch Promedia GMX

  • #2
    I've been having loads of hassle with their pre-order site. Credit card declined (bank didn't even get the order).

    Fixed that, then somehow two orders got through.

    Fixed that and it was finally shipped yesterday.

    Apparently - but the site aint got the tracking number and customer services aint replied yet to comfirm shipment.

    And I'm UK based.

    Bummer eh?
    "I contend that we are both atheists. I just believe in one fewer god than you do. When you understand why you dismiss all the other possible gods, you will understand why I dismiss yours." - Stephen Roberts

    µße®LørÐ - A legend in his underwear
    Member of For F*ck Sake UT clan
    DriverHeaven administrator
    PowerVR Network administrator

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    • #3
      Though I haven't ordered from them I wrote them two mails about the pre-order, one last monday and one last thursday, I didn't recieve a reply though my mail was nice and ok formulated
      It was just about if the Pre-Orders are really getting shipped this week, so an easy question which should have been easy to answer
      Specs:
      MSI 745 Ultra :: AMD Athlon XP 2000+ :: 1024 MB PC-266 DDR-RAM :: HIS Radeon 9700 (Catalyst 3.1) :: Creative Soundblaster Live! 1024 :: Pioneer DVD-106S :: Western Digital WD800BB :: IBM IC35L040AVVN07

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      • #4
        Well, I pre-ordered one the day that it was available for pre-order. Then I got a mail that showed that it'd ship Mid-July. THen they updated the page to July 15th. I actually recieved my Parhelia on July 5th. And haven't been able to play Neverwinter Nights since. OUCH. Oh well, worth it so I can watch videos on my TV. Later guys.

        Leech
        Wah! Wah!

        In a perfect world... spammers would get caught, go to jail, and share a cell with many men who have enlarged their penises, taken Viagra and are looking for a new relationship.

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        • #5
          No problems here. I placed a preorder the day it came out (PU18 a matter of fact) and got it July 9th.
          Why is it called tourist season, if we can't shoot at them?

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          • #6
            It sounds like the system problem occured this week, so anyone awaiting an order, or whos order is listed as processing, their order has likely shipped {assuming mine was as they stated}.

            Mike
            Shuttle SN45G, 2 x 256 Megs of Geil Golden Dragon PC3200 DDR Ram, 120 Gig Western Digital SE HD, 16x48x Liteon DVD-CDR Combo Drive, 128 Meg Retail Parhelia, nForce Soundstorm, Klipsch Promedia GMX

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            • #7
              I just ordered there! I hope everything works fine, because my Credit Card expires 07/2002
              Specs:
              MSI 745 Ultra :: AMD Athlon XP 2000+ :: 1024 MB PC-266 DDR-RAM :: HIS Radeon 9700 (Catalyst 3.1) :: Creative Soundblaster Live! 1024 :: Pioneer DVD-106S :: Western Digital WD800BB :: IBM IC35L040AVVN07

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              • #8
                DPGX - I ordered it on the 9th and I'm having the exact troubles you are. I ordered it through UPS 3 day though instead Fed-Ex and I also don't have a tracking number. Says that it was shipped on the 15th though which means I should get it today - at least I hope I do....

                I'm glad you called them though. Saved me the trouble as I was going to do that today.

                -D

                ***EDIT***

                They seemed to have fixed their system troubles. My tracking number is up - I suggest you check yours.

                I don't know how yours will be, but Matrox says it shipped on the 15th, but UPS recieved shipping data at 6:55 on the 16th.... WTF! Left Vegas at 7:08 this morning....
                Last edited by Muad'Dib; 17 July 2002, 08:10.
                "The most beautiful thing we can experience is the mysterious. It is the source of all true art and all science. He to whom this emotion is a stranger, who can no longer pause to wonder and stand rapt in awe, is as good as dead: His eyes are closed"
                --- Albert Einstein


                "Drag racing is for people that don't know how to brake and downshift at the same time."

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                • #9
                  Still no tracking number for me
                  "I contend that we are both atheists. I just believe in one fewer god than you do. When you understand why you dismiss all the other possible gods, you will understand why I dismiss yours." - Stephen Roberts

                  µße®LørÐ - A legend in his underwear
                  Member of For F*ck Sake UT clan
                  DriverHeaven administrator
                  PowerVR Network administrator

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                  • #10
                    Its here!! Just got home for lunch so I can install it now, Ill report back later

                    Mike
                    Shuttle SN45G, 2 x 256 Megs of Geil Golden Dragon PC3200 DDR Ram, 120 Gig Western Digital SE HD, 16x48x Liteon DVD-CDR Combo Drive, 128 Meg Retail Parhelia, nForce Soundstorm, Klipsch Promedia GMX

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                    • #11
                      The site was all crapped out so I went to the "contact" link, got the 800 number and called. Preorder #17 got here (no thanks to FedEx, who had their elephant step on it.. luckily got the non-card half of the box.)

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                      • #12
                        It shipped

                        Hopefully be there when I get home - in about 9 hours time. Ohhhhh the waiting!!
                        "I contend that we are both atheists. I just believe in one fewer god than you do. When you understand why you dismiss all the other possible gods, you will understand why I dismiss yours." - Stephen Roberts

                        µße®LørÐ - A legend in his underwear
                        Member of For F*ck Sake UT clan
                        DriverHeaven administrator
                        PowerVR Network administrator

                        Comment


                        • #13
                          Got it...
                          "The most beautiful thing we can experience is the mysterious. It is the source of all true art and all science. He to whom this emotion is a stranger, who can no longer pause to wonder and stand rapt in awe, is as good as dead: His eyes are closed"
                          --- Albert Einstein


                          "Drag racing is for people that don't know how to brake and downshift at the same time."

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                          • #14
                            I was PU-7 on the preorder and it finally arrived today.

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                            • #15
                              I got mine last week, about 7 days ahead of scheduled delivery (nice one).

                              So far, i'm impressed with the P card.

                              BUT

                              Matrox, please get your packaging sorted out. Having a 289 quid card rattling around in the card board box without any padding!

                              P.S. I lay out PCBs for a living, so I get to see alot of good and bad cards... but this Matrox card is just fabulous! I really like the use of capacitor packs on the reverse side inside the P chip.

                              robert.
                              --
                              Robert Hodkinson, SF nut, Sound nut and a Render-head.
                              reply email is bag.it@ntlworld.com
                              The only 'wave shape', I want to see, is on the beach.

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