TELETEXT Support

[lorenzoc]

I'm posting this message both on this forum and on "Desktop Video" forum in order to have, if possible, some support from Matrox People that are loking at these forums in obtaining some official answer.
I've just sent an e-mail (see below) both to Matrox EHQ and to Matrox Italy about TELETEX support: as you can read below, I'm suspecting that TELETEXT is supported ONLY on Marvel/400, maybe due to a different tuner.

If somebody is interested, please let me know by posting a reply: I'll keep him informed through this forum or by e-mail.

Lorenzoc
Italy

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To: 3gelectronics@treg.it (Matrox Italy EHQ)
commerciale.3g@treg.it (Matrox Italy Commercial Support)
graphics.sales@matrox.com (Matrox EHQ)

cc: graphics.techsupport@matrox.com (Matrox EHQ Tech Support)
supporto.3g@treg.it (Matrox Italy Tech Support)

Subject: TELETEXT support on Marvel/200 and G400 MAX + Rainbow
Runner G Series

Good Morning,

I bought a Marvel/200 in December 98 and a new G400 Max + RRG now.

I contacted you several times in the past about TELETEXT support:

- during last May you told me (by e-mail from Italy) that the new
Video Tools would have the TELETEXT support; planned availability:
end of June.

- at the end of September I called by phone your Italian office and
somebody told me that the new Video Tools (quite ready) would have
TELETEXT.

- now I've downloaded the NEW Videotools 1.51 (Italian and English)
version: NO VIDEOTEXT!!! again!!!

I'm waiting SINCE December 1998!!!

Looking at your Shop On-line I can read about MARVEL/400:

(http://shop.matrox.com/europe/products/products.asp?product=
G4%2BMVTA16GRI)

"- Extensive TV tuning functionality on the PC
Brings a new world of digital TV to the PC.

· ......
· Support for teletext.
· ...... "

Also reading on some forums (i.e. MURC) I've discovered that drivers
included into Marvel/400 shipment box (seem to be 1.51) have TELETEXT
support.

MY QUESTIONS ARE (and now I'm really expecting your OFFICIAL position,
let me say that now your "commercial fairness" is under discussion):

1 - Will TELETEXT software be available both on Marvel/200 and G400+RRG?
2 - If YES, WHEN?
3 - If NO, will it be available on Marvel/400 only?

I'm looking forward to having a fast (let me say immediate) answer
from you.

Best Regards

Lorenzo.....
address.....
Italy
phone.......

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[SteveC]

Hmmm, I know that the RR-G hardware (and, I guess the Marvel G200) is capable of Teletext decoding. I don't know why the software hasn't been generally released.
I think that the reason it's such a low priority to them, is that they cannot test it over there. In europe, AFAIK, we're the only people to have it.
Maybe a Marvel G400 owner can post up the installation program for the Teletext applet for you?

------------------
Cheers,
Steve

"The chances of anything coming from Mars, are a million-to-one", they said.

[lorenzoc]

Now I have an answer:

many thanks to Olliver: in fact he has clarified the situation: look at Desktop Video Forum, same subject.

Lorenzo
Italy

[SteveC]

I'm just trying to be careful with my words...

------------------
Cheers,
Steve

"The chances of anything coming from Mars, are a million-to-one", they said.

[lorenzoc]

An update (e-mail from Matrox Italy).

Look at Desktop Video Forum, same subject.

Lorenzoc
Italy