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Well, if you read my topic on 09-14-1999 13:32, than you would know what I am talking about. If not, go read it before reading the following ^_^
Remember I said that I send the message to Matrox concerning my G400 problem? Well, I send the message to two places, Matrox Asia and Matrox in Canada. Now Matrox Canada replied to my message yesterday.
Here is the message:
[
The following are suggestions to clear up lock-ups/defects-in-display that
may be caused by an agp conflict between the motherboard and the agp video
card:
Make sure you are using the latest full driver and bios versions available
on our web site (www.matrox.com/mga). The bios update must be done from
pure dos mode, and uninstall any previous versions of drivers before
installing new versions.
Update your mother board bios and/or install the agp drivers for your
motherboard. Check both the motherboard manufacturer's website and the
motherboard chipset manufacturer's website for updates.
Make sure the video card has an IRQ and that the IRQ is not being shared by
another device. You can manually assign an IRQ to your video card with the
"assign IRQ to VGA" option in your motherboard bios.
Double click on my computer, double click on the c drive, double click on
program files, double click on Matrox PowerDesk, double click on agpflags0
to set the card to use the agp 1x standard, it will edit the registry,
click ok, reboot. You can later use agpflags1 to switch back to agp 2x if
agp drivers or a bios update become available for your motherboard that fix
the problems.
Go into the Matrox Display Properties / settings / advanced and uncheck all
of the performance functions. Reboot and recheck them one by one (you will
have to reboot after re-enabling each one) to see which feature is causing
the conflict. If you can't get into windows normal mode you can go into
safe mode, go to start / run and type regedit, go to hkey_local_machine /
software / matrox / PowerDesk / current settings / and set busmastering to
0. That should allow you to get to normal mode.
Go into your mother board bios and disable any "VGA frame buffer", "full
frame buffer", and/or "primary frame buffer".
Go into your mother board bios and disable "Cache Rd+CPU Wt Pipeline".
Go into your mother board bios and disable pipeline caching, or byte merging.
Go into your mother board bios and switch between using agp 1x and 2x. Try
different combinations with this option and the agpflags0/1 option listed
above.
Go into your motherboards bios and reduce the "front end bus speed" (it may
be called something else). Reduce it down from 100 Mhz, try different
levels, and you should be able to use agp 2x as well as bus mastering.
Via chipsets (from Via's web site (www.via.com.tw), not from the
motherboard manufacturer.)
IDE busmaster driver
2.1.41 (released 08/13/99)
File name : busmaster2141.exe
AGP Driver
3.52 (released 07/06/99)
File name : agp352.zip
IRQ Routing Driver
For all VIA chipsets using VT82C586A or VT82C586B
southbridge chips
1.3A (released 04/16/99)
File name : irq13AW.exe
Note : there is also a 4 in 1 file that will include the above mentioned files.
VIA 4-in-1 Driver Updated 08/13/99. Version 4.11.
ALI chipsets (from Ali's web site www.ali.com.tw)
ALI agp driver
Version 1.60 (released 06/01/99)
File name : aliagp16.exe
Don't forget to disable "frame buffer post write".
At 07:56 AM 9/13/99 -0400, you wrote:
>I am currently using the following config:
>Pentium III 500
>Tekram P6PRO A+ motherboard (VIA chips)
>128 SD Ram
>Matrox Mill G400 32Mb Single head
>6.4GB Quantum Hardisk
>
>I've had the problem of the screen becoming grabbled and
>unreadable after I installed the graphics card with the initial
>driver (version 5.12) I found that when I enabled the AGP 2X
>mode in my bios, my screen becomes unreadable in Windows
>98. Then, I downloaded your newest driver (version 5.25), the
>problem is solved. However, when I use WCPUID to check my
>system status, I found that I am currently using AGP 1X mode.
>That means the new driver automatically disabled my AGP 2X
>mode.
>Why can't I use my G400 card in AGP 2X mode?
>Is it because of my motherboard (VIA)?
>or is it because of the G400?
>I would be grateful if you could give me an answer ASAP
>my email address is: (pls reply to both addresses)
>cl608281@netvigator.com
>c9004569@hkbu.edu.hk
>
>
Please email me with the result/outcome of the procedure.
Thank you kindly for your cooperation.
Daniel Lawrence
MGI Technical Support
Matrox Graphics Inc.
1055 St-Regis Dorval, Quebec CANADA H9P2T4
e-mail: dlawrenc@matrox.com
Fax: 514-822-6363
Please quote all previous messages when sending replies.
If you want more information please visit our TECHNICAL ON-LINE WIZARD AT : http://www.matrox.com/cgi-bin/mga/te...d/tech_wiz.cgi
You should also go through our helpful FAQs at : http://www.matrox.com/mga/tech_supp/faq/home.htm
]
I am quite surprised to receive such a helpful reply from Matrox in Canada. If only the guys at Matrox Asia are half as helpful......
Remember I said that I send the message to Matrox concerning my G400 problem? Well, I send the message to two places, Matrox Asia and Matrox in Canada. Now Matrox Canada replied to my message yesterday.
Here is the message:
[
The following are suggestions to clear up lock-ups/defects-in-display that
may be caused by an agp conflict between the motherboard and the agp video
card:
Make sure you are using the latest full driver and bios versions available
on our web site (www.matrox.com/mga). The bios update must be done from
pure dos mode, and uninstall any previous versions of drivers before
installing new versions.
Update your mother board bios and/or install the agp drivers for your
motherboard. Check both the motherboard manufacturer's website and the
motherboard chipset manufacturer's website for updates.
Make sure the video card has an IRQ and that the IRQ is not being shared by
another device. You can manually assign an IRQ to your video card with the
"assign IRQ to VGA" option in your motherboard bios.
Double click on my computer, double click on the c drive, double click on
program files, double click on Matrox PowerDesk, double click on agpflags0
to set the card to use the agp 1x standard, it will edit the registry,
click ok, reboot. You can later use agpflags1 to switch back to agp 2x if
agp drivers or a bios update become available for your motherboard that fix
the problems.
Go into the Matrox Display Properties / settings / advanced and uncheck all
of the performance functions. Reboot and recheck them one by one (you will
have to reboot after re-enabling each one) to see which feature is causing
the conflict. If you can't get into windows normal mode you can go into
safe mode, go to start / run and type regedit, go to hkey_local_machine /
software / matrox / PowerDesk / current settings / and set busmastering to
0. That should allow you to get to normal mode.
Go into your mother board bios and disable any "VGA frame buffer", "full
frame buffer", and/or "primary frame buffer".
Go into your mother board bios and disable "Cache Rd+CPU Wt Pipeline".
Go into your mother board bios and disable pipeline caching, or byte merging.
Go into your mother board bios and switch between using agp 1x and 2x. Try
different combinations with this option and the agpflags0/1 option listed
above.
Go into your motherboards bios and reduce the "front end bus speed" (it may
be called something else). Reduce it down from 100 Mhz, try different
levels, and you should be able to use agp 2x as well as bus mastering.
Via chipsets (from Via's web site (www.via.com.tw), not from the
motherboard manufacturer.)
IDE busmaster driver
2.1.41 (released 08/13/99)
File name : busmaster2141.exe
AGP Driver
3.52 (released 07/06/99)
File name : agp352.zip
IRQ Routing Driver
For all VIA chipsets using VT82C586A or VT82C586B
southbridge chips
1.3A (released 04/16/99)
File name : irq13AW.exe
Note : there is also a 4 in 1 file that will include the above mentioned files.
VIA 4-in-1 Driver Updated 08/13/99. Version 4.11.
ALI chipsets (from Ali's web site www.ali.com.tw)
ALI agp driver
Version 1.60 (released 06/01/99)
File name : aliagp16.exe
Don't forget to disable "frame buffer post write".
At 07:56 AM 9/13/99 -0400, you wrote:
>I am currently using the following config:
>Pentium III 500
>Tekram P6PRO A+ motherboard (VIA chips)
>128 SD Ram
>Matrox Mill G400 32Mb Single head
>6.4GB Quantum Hardisk
>
>I've had the problem of the screen becoming grabbled and
>unreadable after I installed the graphics card with the initial
>driver (version 5.12) I found that when I enabled the AGP 2X
>mode in my bios, my screen becomes unreadable in Windows
>98. Then, I downloaded your newest driver (version 5.25), the
>problem is solved. However, when I use WCPUID to check my
>system status, I found that I am currently using AGP 1X mode.
>That means the new driver automatically disabled my AGP 2X
>mode.
>Why can't I use my G400 card in AGP 2X mode?
>Is it because of my motherboard (VIA)?
>or is it because of the G400?
>I would be grateful if you could give me an answer ASAP
>my email address is: (pls reply to both addresses)
>cl608281@netvigator.com
>c9004569@hkbu.edu.hk
>
>
Please email me with the result/outcome of the procedure.
Thank you kindly for your cooperation.
Daniel Lawrence
MGI Technical Support
Matrox Graphics Inc.
1055 St-Regis Dorval, Quebec CANADA H9P2T4
e-mail: dlawrenc@matrox.com
Fax: 514-822-6363
Please quote all previous messages when sending replies.
If you want more information please visit our TECHNICAL ON-LINE WIZARD AT : http://www.matrox.com/cgi-bin/mga/te...d/tech_wiz.cgi
You should also go through our helpful FAQs at : http://www.matrox.com/mga/tech_supp/faq/home.htm
]
I am quite surprised to receive such a helpful reply from Matrox in Canada. If only the guys at Matrox Asia are half as helpful......
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