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View Full Version : Kudos to Haig et al!



Holerith
7th September 1999, 22:33
I would just like to publicly thank the folks at Matrox for a fairly quick and friendly reply to correspondence regarding a heatsink for my G200.

Specifically Haig in tech support, Joey in customer service, and an unknown person in the rma department who didn't sign their name on the email http://forums.murc.ws/ubb/smile.gif

Total time from first inquiry to receipt of replies was less than a week and a brand new heatsink arrived shortly thereafter.

Thanks again guys!

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Dean
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PDP-11, Dec-writer & ZD-11 Terminal Unit, RSTS-OS




[This message has been edited by Holerith (edited 09-08-1999).]

SteveC
8th September 1999, 02:05
And that is with Haig saying this:

I am still trying to clear up my in box. I got over 1200 emails to answer
since last monday. Hopefully, I should be back on track by Thursday I can
get back to answering the beta emails.

Holerith - you were one of those 1200! http://forums.murc.ws/ubb/wink.gif

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Cheers,
Steve

PS: Some or all of the above message may be wrong, or, just as likely, correct. Depends on what mood I'm in. And what you know. ;)