Matrox promised to me, by phone and by e-mail
a lot of things that will have to be released through VideoTools (fixes, enhancements, VIDEOTEXT) by the end of June (April promise) and by the end of September (July promise).
Actual situation: beta tools without promised features (i.e. VIDEOTEXT) and some messages like "be patient, wait"; I'm waiting since December 98 (when I bought Marvel).
I'm wondering if Matrox is a serious Company...but they know what is "CUSTOMER CARE"?
I suggest to all "MARVEL 400 or G400/RRG enthusiast" to wait until some REAL VideoTools will be available and downloadable, before ordering.
Lorenzo
Italy
a lot of things that will have to be released through VideoTools (fixes, enhancements, VIDEOTEXT) by the end of June (April promise) and by the end of September (July promise).
Actual situation: beta tools without promised features (i.e. VIDEOTEXT) and some messages like "be patient, wait"; I'm waiting since December 98 (when I bought Marvel).
I'm wondering if Matrox is a serious Company...but they know what is "CUSTOMER CARE"?
I suggest to all "MARVEL 400 or G400/RRG enthusiast" to wait until some REAL VideoTools will be available and downloadable, before ordering.
Lorenzo
Italy
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